In the best interviews, job candidates say a lot and
interviewers very little — after all, the interview is about the candidate, not
the interviewer.
But there are a few things interviewers would like to
tell job candidates well before the interview starts.
1. I
want you to be likeable.
Obvious? Sure, but also critical. I want to work with
people I like and who in turn like me.
So: I want you to smile. I want you to make eye contact,
sit forward in your chair, and be enthusiastic. The employer-employee
relationship truly is a relationship — and that relationship starts with the
interview (if not before.)
A candidate who makes a great first impression and sparks
a real connection instantly becomes a big fish in a very small short-list pond.
You may have solid qualifications, but if I don't think I'll enjoy working with
you, I'm probably not going to hire you.
Life is too short.
2. I
don’t want you to immediately say you want the job.
Oh, I do want you to want the job — but not before you
really know what the job entails. I may need you to work 60-hour weeks, or
travel 80% of the time, or report to someone with less experience than you...
so sit tight for a bit.
No matter how much research you've done, you can't know
you want the job until you know everything possible about the job.
3. I
want you to stand out....
A sad truth of interviewing is that later I often don't
recall, unless I refer to my notes, a significant amount about some of the
candidates. (Unfair? Sure. Reality? Absolutely.)
The more people I interview for a job and the more spread
out those interviews, the more likely I am to remember a candidate by
impressions rather than by a long list of facts.
So when I meet with staff to discuss potential candidates
I might initially refer to someone as, "the guy with the bizarre stainless
steel briefcase," or "the woman who does triathlons," or
"the gentleman who grew up in Lichtenstein."
In short, I may remember you by "hooks" —
whether flattering or unflattering — so use that to your advantage. Your hook
could be your clothing, or an outside interest, or an unusual fact about your
upbringing or career. Better yet your hook could be the project you pulled off
in half the expected time or the huge sale you made.
Instead of letting me choose, give me one or two notable
ways to remember you.
4.
... but not for being negative.
There's no way I can remember everything you say. But I
will remember sound bites, especially the negative ones — like the candidates
who complain, without prompting, about their current employer, their coworkers,
or their customers.
So if for example you hate being micro-managed, instead
say you're eager to earn more responsibility and authority. I get there are
reasons you want a new job but I want to hear why you want my job instead of
why you're desperate to escape your old job.
And keep in mind I'm well aware our interview is like a
first date. I know I'm getting the best possible version of "you." So
if you whine and complain and grumble now... I know you'll be a real treat to
be around in a few months.
5. I
want you to ask lots of questions about what really matters to you...
I need to know whether I should hire you, but just as
importantly I need you to make sure my job is a good fit for you.
So I want you to ask lots of questions: What I expect you
to accomplish early on, what attributes make our top performers outstanding,
what you can do to truly drive results, how you'll be evaluated… all the things
that matter to you and to me and my business.
You know what makes work meaningful and enjoyable to you.
I don't. There's no other way to really know whether you want the job unless
you ask questions.
6.
... but only if the majority of those questions relate to real work.
I know you want a positive work-life balance. Still, save
all those questions about vacation sign-up policies and whether it's okay to
take an extra half hour at lunch every day if you also stay a half hour late
and whether I've considered setting up an in-house childcare facility because
that would be really awesome for you and your family.
First let's find out if you're the right person for the
job, and whether the tasks, responsibilities, duties, etc. are right for you.
Then we can talk about the rest.
7. I
love when you bring a "project."
I expect you to do a little research about my company.
That’s a given.
To really impress me, use the research you’ve done to
describe how you will hit the ground running and contribute right away — the
bigger the impact the better. If you bring a specific skill, show how I can
leverage that skill immediately.
Remember how I see it: I have to pay your salary starting
day one, so I'd love to see an immediate return on that investment starting day
one.
8.
At the end I want you to ask for the job... and I want to know why.
By the end of the interview you should have a good sense
of whether you want the job. If you need more information, say so and let's
figure out how to get what you need to make a decision.
If you don't need more information, do what great
salespeople do and ask for the job.
I'll like the fact you asked. I want you to really want
the job — but I also want to know why you want the job. So tell me why: You
thrive in an unsupervised role, or you love working with multiple teams, or you
like frequent travel.
Ask me for the job and prove to me, objectively, that
it's a great fit for you.
9. I
want you to follow up... especially if it's genuine.
Every interviewer appreciates a brief follow-up note. If
nothing else, saying you enjoyed meeting me and are happy to answer any other
questions is nice.
But "nice" may not separate you from the pack.
What I really like — and remember — is when you follow up
based on something we discussed. Maybe we talked about data collection techniques
and you send me information about a set of tools you strongly recommend. Maybe
we talked about quality and you send me a process checklist you developed that
I could adapt to use in my company. Or maybe we both like cycling, so you send
me a photo of you on your bike in front of the sign at the top of the Col du
Tourmalet (and I'm totally jealous.)
The more closely you listened during the interview, the
easier it is to think of ways to follow up in a natural and unforced way.
Remember, we're starting a relationship — and even the
most professional of relationships are based on genuine interactions.
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